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Artificial Intelligence in Retail Market Size, Share Global Analysis Report, , 2020 – 2026

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Artificial Intelligence in Retail Market By Type (Offline, and Online), By Technology (Natural Language Processing, Machine Learning and Deep Learning, and Others), By Solution (Customer Relationship Management, Payment Services management, Price Optimization, Product Recommendation and Planning, Supply chain management and Demand Planning, Virtual Assistant, Visual Search, Others ) By Service (Managed Services, and Professional Services), By Deployment Model (On-Premises, and Cloud), and By Application (In-Store Visual Monitoring and Surveillance, Location-Based Marketing, Market Forecasting, Predictive Merchandising, Programmatic Advertising, and Others): Global Industry Perspective, Comprehensive Analysis, and Forecast, 2020 – 2026

Industry Insights

[225+ Pages Report] Global Artificial Intelligence in Retail market was projected at USD 2.7 billion in 2019, which is expected to hit USD 20.05 billion in 2026 and is expected to rise to CAGR by 39% between 2020 and 2026.

logoMarket Overview

Digitalization in retail is much more than just linking objects. It's about turning data into observations that guide decisions that produce better market results. Retail AI—including machine learning and deep learning—are crucial to developing these insights. This offers retailers incredible consumer interactions, revenue growth prospects, accelerated innovation, and insightful companies, all allowing them to separate themselves from their rivals. In some parts of its operations, several retailers are now using AI. They may automate marketing practices with AI in CRM applications, or predictive analytics to determine which consumers are likely to purchase those goods. The cloud helps AI workloads store and process data volumes from a wide range of sources. For eg, demand prediction and online product reviews are demands for retail cloud workloads.

But operating AI provides benefits in the store itself. The edge retail computing serves as a mechanism for insight, aggregation, or transformation into useful, operational knowledge of vast quantities of raw data. Imagine inventory robotics restoring shelves; digital signs adjusting to the audience; and customer monitoring sensors to alert cross-selling and upselling opportunities. The traction on brick and mortar is a special kind of AI in detail, known as computer vision. And it opens the way for new instances of market usage by consumer engagement, predicting demand, product control, and more.

Artificial Intelligence in Retail Market

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logoIndustry Growth Factors

Over the years the idea of virtual test rooms has become more common, allowing shoppers to play with their equipment through a tactile GUI. The combination of artificial intelligence and digital mirrors allows shoppers to test and wear diverse dresses, accessories, goggles, and other beauty items. The real-time simulation for computer dressing solutions is delivered in conjunction with other advanced technology, such as virtual realities, artificial intelligence, or visual computing. The technology strengthens both online and offline Shopping's user engagement and loyalty. The need for a digital trial room is expected to increase because of its secure shopping experience since the global COVID-19 pandemic.

Each retail corporation tries to consolidate its loyal client base to remain on the market today in the retained sector. Providing each consumer with improved customized service is a prime tactic for leading brands. Chabot’s operated by AI is one of the innovations that can effectively promote consumer interaction. Popularity is also likely to increase in all markets for both online and in-store catboats. The framework lets retailers handle consumer shopping requests with AI-configured chatbots without including humans. Al-Driven Chatbots' fast, customized and on-demand support and feedback add to the consumer experience while favoring the retail sector as a whole.

logoGlobal Artificial Intelligence in Retail Market: Segmentation

Global Artificial Intelligence in Retail market is segmented into four notable segments which are type, solution, technology, deployment model, service, and application.

Based on type the market is classified into offline, and online. Based on technology the market is classified as machine learning & deep learning, natural language processing, and others. Based on Solution the market is further classified as Visual Search, Payment Services management, Customer Relationship Management, Product Recommendation & Planning, Price Optimization, Virtual Assistant, Supply chain management & Demand Planning, and Others. Based on service the market is further classified as managed services, and professional services. Based on the deployment model the market is further classified as on-premises and cloud. Based on Application the market is further classified as Location-Based Marketing, In-Store Visual Monitoring & Surveillance, Market Forecasting, Programmatic Advertising, Predictive Merchandising, and Others.

logoGlobal Artificial Intelligence in Retail Market: Regional Analysis

Based on regions, the global Artificial Intelligence in Retail market can be divided into five main regions.

The Asia Pacific market with the highest market share is anticipated to lead, largely due to the participation of many emerging economies, such as China and India, with an emphasis on improving retail solutions. A lot of retailers have hired AI-based technologies to maximize the processes and inventory of their supply chains. AI helps retailers to manage and attract their clients and to consider the consumer's purchasing habits. AI technology is being used by online and offline shopping companies to engage consumers and increase sales turnover.

logoReport Scope

Report Attribute


Market Size in 2019

USD 2.7 Billion

Projected Market Size in 2026

USD 20.05 Billion

CAGR Growth Rate

39% CAGR

Base Year 2020

Forecast Years


Key Market Players

Amazon Web Services Inc., BloomReach Inc., Conversica Inc., Daisy Intelligence, Findmine Inc., Focal Systems Inc., Google LLC, IBM Corporation, Microsoft Corporation, Plexure Ltd, Inc., SAP SE, Sentient Technologies Holdings Limited,, Versium Analytics Inc., ViSenze Pte Ltd, and Others.

Key Segment

By Type, By Technology, By Solution, By Service, By Deployment Model, By Application, By Region

Major Regions Covered

North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa

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logoGlobal Artificial Intelligence in Retail Market: Competitive Players

Some of the key players in the Artificial Intelligence in Retail market are :

  • Amazon Web Services Inc.
  • BloomReach Inc.
  • Conversica Inc.
  • Daisy Intelligence
  • Findmine Inc.
  • Focal Systems Inc.
  • Google LLC
  • IBM Corporation
  • Microsoft Corporation
  • Plexure Ltd
  • Inc.
  • SAP SE
  • Sentient Technologies Holdings Limited
  • Versium Analytics Inc.
  • ViSenze Pte Ltd
  • and Others

logoThe global Artificial Intelligence in Retail market is segmented as follows:

logoBy Type:

  • Offline
  • Online

logoBy Technology:

  • Natural Language Processing
  • Machine Learning and Deep Learning
  • Others

logoBy Solution:

  • Customer Relationship Management
  • Payment Services management
  • Price Optimization
  • Product Recommendation and Planning
  • Supply chain management and Demand Planning
  • Virtual Assistant
  • Visual Search
  • Others

logoBy Service:

  • Managed Services
  • Professional Services

logoBy Deployment Model:

  • On-Premises
  • Cloud

logoBy Application:

  • In-Store Visual Monitoring and Surveillance
  • Location-Based Marketing
  • Market Forecasting
  • Predictive Merchandising
  • Programmatic Advertising
  • Others

logoGlobal Artificial Intelligence in Retail Market: Regional Segment Analysis

  • North America
    • The U.S.
    • Canada
  • Europe
    • Germany
    • The UK
    • France
    • Spain
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Southeast Asia
    • Rest of Asia Pacific
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America
  • Middle East & Africa
    • GCC
    • South Africa
    • Rest of the Middle East & Africa

Industry Major Market Players

  • Amazon Web Services Inc.
  • BloomReach Inc.
  • Conversica Inc.
  • Daisy Intelligence
  • Findmine Inc.
  • Focal Systems Inc.
  • Google LLC
  • IBM Corporation
  • Microsoft Corporation
  • Plexure Ltd
  • Inc.
  • SAP  SE
  • Sentient Technologies Holdings Limited
  • Versium Analytics Inc.
  • ViSenze Pte Ltd