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How To Order

Ways in which you can order our reports

Using our Official website
The users can buy the report with the below-mentioned steps:

  • The user can register and search for the report. Then on the report’s link select “Buy” option.
  • Then the user can select license type: Single User, Multiuser User, or Enterprise Access.
    • Single User License
      Only a person usually the buyer can access to the ordered product. The ordered product cannot be distributed to anyone else.
    • Multi-User License:
      This type allows the ordered product to be shared among a maximum of 5 people within an organization.
    • Enterprise Access License:
      This type allows the product to be shared among all employees of an organization regardless of their geographical location.
  • Add the report in the shopping cart and the user can select the payment mode from four options provided: PayPal, Credit Card, Debit Card, or Bank Wire Transfer.
    • Credit Card:
      It is the quickest payment method provided by Facts and Factors which also ensures the fastest dispatch of your order. We accept VISA, Mastercard, Maestro, Diners Club, and American Express. A receipt will be issued via email once your payment has been processed.
    • Wire Transfer:
      After you place the order an official invoice will be emailed to you if you prefer to do the payment via wire transfer or by company cheque.
    • Company Cheque:
      If preferred payment method is cheque, you need to send the cheque on below address along with the reference to your Order Number, which will be emailed to you at the time the order is placed: Accounts Department,
      Street - Level 8, International Finance Center, Tower 2, 8 Century Avenue
      Postcode - 200120
      City - Shanghai
      Region - Pudong
      Country – China


    • PayPal:
      You also have one of the options as PayPal for your payment method during the checkout process.
  • The next step is the settlement of payment.
  • Once the payment is completed, the user will get an email confirming the order.
  • The report will be sent on the registered email in 24–48 hours after the payment is done.

Telephone/Email Order
Telephonic order can be placed to our customer service representative at +86 21 80360450. The email address for placing the order is sales@fnfresearch.com. In the email, you can mention all the required details and queries. The user must ensure that all the details including billing and delivery information with the selected mode of payment are provided. Our customer service representative will contact you within 24 Hours.

High Security Maintained During Online Ordering Process
Facts and Factors is highly concerned about the safety and security regarding any online transactions. Hence, it is sometimes necessary for us to request certain information from you on receiving an order. This information is requested in order to confirm the cardholder authenticity. We use this information to confirm whether the person who has placed the order is the cardholder himself. You will be asked to enter your business/professional email address while placing your order, as well as full invoice details in order to ensure that we can process your order as quickly and efficiently as possible. Facts and Factors takes the responsibility to protect your credit card details. When an order is placed on our site your information is encrypted using SSL 128 Bit Encryption. This technology safeguards provided personal information and guarantee high-level privacy. As an additional security step, our online payment transactions use the CVV number (the last three digits on the signature strip of your credit or debit card) to guard against card fraud. In some cases, the cardholder may be called or messaged via email in order to confirm the transaction prior to the dispatch. We would appreciate if a company email id, if possible, is provided to us.

Which Delivery Format Should I Select?
Different products are available in different formats on our site. The list of formats in which the product is available is displayed on the right hand side of each product page. You can simply use the mouse pointer to click on the question mark (?) symbol beside each format to view more details of the respective format. You can also view more information regarding format/license types by clicking on the Formats & Delivery tab on each product page.

Electronic:
An e-mail with the product attachment will be sent or a link will be shared from where you can download the product. Electronic copy products are generally in PDF format but can also be in other formats such as Excel, Word, PowerPoint, or Access. The format in which the product is available will be mentioned on the product’s product page.

Hard Copy:
This product type will be shipped to you in either hard or soft cover format after receipt of your order and payment.

Contact

Global Headquarters:
Level 8, International Finance Center, Tower 2,
8 Century Avenue, Shanghai,
Postal - 200120, China
Tel: +86 21 80360450

Corporate Office
A 2108, Sargam,
Nanded City,
Sinhagad Road,
Pune 411041, India
USA: +1-347-989-3985

E-Mail - sales@fnfresearch.com
Facts & Factors provides an array of marketing and business research solutions distinctly designed by our expertise for the clients.
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