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Sales Force Automation (SFA) Market By Deployment Mode (Cloud Based& On-Premises), By Enterprise Size (Large Enterprises & SMEs), By Application (Lead Management, Sales Forecasting, Order & Invoices Management, Opportunity Management, & Others), By Industry Verticals (BSFI, Retail, Healthcare, IT & Telecom, Manufacturing, & Others), And By Regions - Global & Regional Industry Perspective, Comprehensive Analysis, and Forecast 2021 - 2026

Covid-19

Global Sales Force Automation (SFA) Market Size, Share

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Industry Insights

[180+ Pages Report] Facts & Factors recently published  “Global Sales Force Automation (SFA) Market” report encompasses the spectacle of the analytics of the market. In this study, the global sales force automation (SFA) market will be valued to be USD 14.5 Billion in the year 2026 from an initial value of USD 6.7 Billion in the year 2020 at a CAGR value of 8.7%.

logoMarket Overview

Salesforce automation tools is the inclusion of automation for the sole benefit of increasing efficiency during all parts of the sales process. SFA tools pivot their focus on repetitive and administrative tasks which are often deemed as important; however, are highly time-consuming. These software tools usually automate tasks that are often interpolated from the input parameters. Integrated tasks such as reporting and analytics tools are incorporated within these tools for added functionalities.

logoIndustry Growth Factors

The global sales force automation (SFA) market is expected to witness a higher growth stage during the forecast period due to attributing factors owing to rising adoption of cloud-based SFA tools coupled with increased demand for sales forecasting tools from sectors pertaining to banking, retail, and IT & communication to name a few. Additionally, the integration of features such as artificial intelligence and machine learning coupled with the deployment of cloud technology is expected to increase the footprint of the global sales force automation (SFA) market during the forecast period. Moreover, increasing functionality of the SFA tools in terms of automating, expanding, and supercharging measures coupled with predictive lead scoring solutions are expected to boost the growth of the global sales force automation (SFA) market during the forecast period.

The global sales force automation (SFA) market is expected to be driven by factors attributing to lead management over sales, forecasting and opportunity management, contact management, relation management, and analytics-based solutions to name a few. Factors pertaining to the rising demand for streamlining the sales processes and effective utilization of workspace measures are expected to boost the global sales force automation (SFA) market during the forecast period. However, the higher cost of implementation and a requirement of higher-skilled workforce are expected to hamper the growth of the global sales force automation (SFA) market during the forecast period.

logoSegmentation Analysis

The global sales force automation (SFA) market is segmented into deployment mode, enterprise size, application, industry vertical, and region.

On the basis of deployment mode, the global sales force automation (SFA) market is divided into cloud-based and on-premises. The cloud-based segment is expected to witness the largest market share during the advent of the forecast owing to the rising utility of the cloud-based platform coupled with the integration of lead generation, marketing, sales, customer services, and business analytics, among others. On the basis of enterprise size, the global sales force automation (SFA) market is categorized into large enterprises and SMEs.The segment pertaining to large enterprises is expected to witness the largest market share during the advent of the forecast owing to increasing budget in terms of automating and streamlining processes to meet the rising number of larger enterprises on a global purview. On the basis of application, the global sales force automation (SFA) market is segmented into lead management, sales forecasting, order and invoices management, opportunity management, and others. From these, the lead management segment is expected to occupy the largest market share during the advent of the forecast owing to the primary functionality of the latter segment in terms of creating, assigning, ordering, and invoice management formats coupled with optimizing campaigns across all marketing opportunities to name a few. Based on industry verticals, the global sales force automation (SFA) market can be fragmented across BSFI, retail, healthcare, IT & telecom, manufacturing, and others. The segment pertaining to BSFI is expected to witness the largest market share during the advent of the forecast owing to combinative opportunities for the latter segment in terms of opportunity management, lead management, and customer relationship management coupled with rising functionality of customizable interface solutions to name a few.

logo Report Scope

Report Attribute

Details

Market Size in 2020

USD 6.7 Billion

Projected Market Size in 2026

USD 14.5 Billion

CAGR Growth Rate

8.7% CAGR

Base Year

2020

Forecast Years

2021-2026

Key Market Players

Salesforce.com, Inc., Microsoft Corporation, SAP SE, Oracle Corporation, Bpm’online, Apteam Inc., and Others

Key Segments

Deployment Mode, Enterprise Size, Application, Industry Verticals, and Region

Major Regions Covered

North America, Europe, Asia Pacific, Latin America, and Middle East & Africa

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logo Regional Analysis

North America is expected to witness the largest market share during the advent of the forecast owing to rising investment measures from large organizations coupled with the integration of AI-based measures across the key market participants in the region to name a few. Additionally, the rising availability of cloud-based software coupled with the rising number of reliable vendors in the region is expected to increase the footprint of the sales force automation (SFA) market during the forecast period. Asia-Pacific is expected to witness the fastest growing CAGR during the advent of the forecast owing to the rising retail, banking, and financial services in the region coupled with AI-based sales forces automation measures to name a few.

logo Competitive Players

The key market participants for the global sales force automation (SFA) market are Salesforce.com, Inc., Microsoft Corporation, SAP SE, Oracle Corporation, Bpm’online, Apteam Inc., Zoho Corporation, INFOR, Inc., CRMNEXT, SugarCRM, Pegasystems, and Infusionsoft, among others.

logo By Deployment Mode Segment Analysis

  • Cloud Based
  • On-Premises

logo By Enterprise Size Segment Analysis

  • Large Enterprises
  • SMEs

logo By Application Segment Analysis

  • Lead Management
  • Sales Forecasting
  • Order & Invoices Management
  • Opportunity Management
  • Others

logo By Industry Verticals Segment Analysis

  • BSFI
  • Retail
  • Healthcare
  • IT & Telecom
  • Manufacturing
  • Others

Covid-19

Sales Force Automation (SFA) Market

The pandemic continues to cause unprecedented disruption across industries worldwide.Get detailed insights regarding the impact of COVID-19 on the market. Request Sample

Industry Major Market Players

  • Salesforce.com Inc.
  • Microsoft Corporation
  • SAP SE
  • Oracle Corporation
  • Bpm’online
  • Apteam Inc.
  • Zoho Corporation
  • INFOR Inc.
  • CRMNEXT
  • SugarCRM
  • Pegasystems
  • Infusionsoft
     

Frequently Asked Questions

The governing factors that are responsible for the extensive growth of the global sales force automation (SFA) market are the rising adoption of cloud-based SFA tools coupled with increased demand for sales forecasting tools from sectors pertaining to banking, retail, and IT & communication to name a few.
According to Facts & Factors, global demand for sales force automation (SFA) market is expected to generate revenue of around USD 14.5 Billion by end of 2026, growing at a CAGR of around 8.7% between 2021 and 2026.
North America is expected to witness the largest market share during the advent of the forecast. The dominance is primarily due to the rising investment measures from large organization coupled with integration of AI based measures across the key market participants in the region to name a few.
The key participants in the global sales force automation (SFA) market are Salesforce.com, Inc., Microsoft Corporation, SAP SE, Oracle Corporation, Bpm’online, Apteam, Inc., Zoho Corporation, INFOR, Inc., CRMNEXT, SugarCRM, Pegasystems, and Infusionsoft, among others.
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