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Remote Support Software Market by Type (Mobile Terminal and PC Terminal), by Application (IT & Telecom, Government, BFSI and Others): Global Industry Perspective, Comprehensive Analysis, and Forecast, 2019—2026

  • Publish On: Feb-2020
  • Total Pages: 110
  • Report Code: FAF-412
  • Base Year: 2019
  • Format:

Industry Insights

The report encompasses the forecast as well as analysis of the remote support software market on a global and regional level. The study displays historical data of 2016 to 2019 along with a forecast from 2020 to 2026 based on revenue (USD Million). Additionally, the market growth drivers, opportunities, limitations, and trends are also included in the remote support software market report. 

We have included industry analysis models in our report and extensively demonstrated the key business strategies and competitive landscape of the remote support software market in our study.

Our study also includes an analysis of Porter’s Five Forces framework for understanding the competitive strategies used by market competitors. It also encompasses PESTLE analysis and SWOT analysis of players.

The report also offers an in-depth analysis of the market share of each industry player and gives an outline of the market position of key players in the remote support software market. Moreover, the study offers wide coverage of key strategic improvements witnessed in the market such as acquisitions & mergers, new product launches, agreements, partnerships, collaborations & joint ventures, R&D activities, and geographical expansion of key players of the remote support software market.

The study provides a decisive view of the remote support software market by segmenting the market based on type, application, and regions. All the segments have been analyzed based on present and future trends and the market is estimated from 2020 to 2026. The regional segmentation includes the current and forecast demand for North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa.

Remote support software has been widely used in the government sector. The factors such as ensuring security for personal data of citizens coupled with managing vendor relationships, and handling authorization and authentication procedures for new support positions are propelling the demand for remote support software in the government sector. The software helps in satisfying certain regulatory policies such as the FBI CJIS Security Policy, HIPAA/HITECH Act, and FIPS. It also helps in creating custom access permission to safeguard confidential information. In addition, In addition, rising incidences of technical difficulties at the end user’s interface has boosted the need for instant solution and support from the IT help desk. The surge in demand to offer customer support and services due to various technical problems in companies coupled with a rise in the various malware attacks have led to the growing need for immediate services on the devices is also projected to fuel demand for the remote support software applications worldwide.

The global remote support software market is segmented on the basis of type and application. On the basis of type, the market is divided into two major types as mobile terminal and PC terminal. PC segment emerged as a leading type segment of the global remote support software market. IT & telecom, government, BFSI and others are the application segment of the global remote support software market covered under this research report.

Some of the major players operative in global are remote support software market are F5 Networks Inc., TeamViewer, Zoho Corporation , Devolutions, ISL Online, Cisco WebEx, Techinline, Rsupport,  SimpleHelp Ltd., Goverlan Inc., LogMein, NTRGLobal, iSupport Software, Giva, Inc., and BeyondTrust among others.

This report segments the Global Remote Support Software Market as follows:

Global Remote Support Software Market: Type Segment Analysis

  • PC Terminal
  • Mobile Terminal

Global Remote Support Software Market: Application Segment Analysis

  • IT & Telecom
  • Government
  • BFSI
  • Others

Global Remote Support Software Market: Regional Segment Analysis

  • North America
    • U.S.
    • Canada
  • Europe
    • Germany
    • France
    • UK
    • Italy
    • Spain
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • South-East Asia
    • Rest of Asia Pacific
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America
  • The Middle-East and Africa
    • GCC Countries
    • South Africa
    • Rest of Middle-East Africa

Key Pointers Addressed by the Report

  • Historical data and forecast analysis of the market
  • Drivers and Restraints affecting market dynamics
  • Exhaustive analysis about the future market trends
  • Comprehensive information about the leading market segments and regions
  • Potential opportunities for the players in the market
  • Business strategies by the major players operating in the global market
  • Strategic developments made by the competitive players and in-depth analysis about its impact on market growth

Table of Content

  1. CHAPTER 1. Executive Summary
  2. CHAPTER 2. Remote Support Software market – Type Analysis
    1. 2.1. Global Remote Support Software Market – Type Overview
    2. 2.2. Global Remote Support Software Market Share, by Type, 2019 & 2026 (USD Million)
    3. 2.3. Mobile Terminal
      1. 2.3.1. Global Mobile Terminal Remote Support Software Market, 2016-2026 (USD Million)
    4. 2.4. PC Terminal
      1. 2.4.1. Global PC Terminal Remote Support Software Market, 2016-2026 (USD Million)
  3. CHAPTER 3. Remote Support Software market – Application Analysis
    1. 3.1. Global Remote Support Software Market – Application Overview
    2. 3.2. Global Remote Support Software Market Share, by Application, 2019 & 2026 (USD Million)
    3. 3.3. IT & Telecom
      1. 3.3.1. Global IT & Telecom Remote Support Software Market, 2016-2026 (USD Million)
    4. 3.4. Government
      1. 3.4.1. Global Government Remote Support Software Market, 2016-2026 (USD Million)
    5. 3.5. BFSI
      1. 3.5.1. Global BFSI Remote Support Software Market, 2016-2026 (USD Million)
    6. 3.6. Others
      1. 3.6.1. Global Others Remote Support Software Market, 2016-2026 (USD Million)
  4. CHAPTER 4. Remote Support Software market – Regional Analysis
    1. 4.1. Global Remote Support Software Market Regional Overview
    2. 4.2. Global Remote Support Software Market Share, by Region, 2019 & 2026 (Value)
    3. 4.3. North America
      1. 4.3.1. North America Remote Support Software Market size and forecast, 2016-2026
      2. 4.3.2. North America Remote Support Software Market, by Country, 2019 & 2026 (USD Million)
      3. 4.3.3. North America Remote Support Software Market, by Type, 2016-2026
        1. 4.3.3.1. North America Remote Support Software Market, by Type, 2016-2026 (USD Million)
      4. 4.3.4. North America Remote Support Software Market, by Application, 2016-2026
        1. 4.3.4.1. North America Remote Support Software Market, by Application, 2016-2026 (USD Million)
      5. 4.3.5. U.S.
        1. 4.3.5.1. U.S. Market size and forecast, 2016-2026 (USD Million)
      6. 4.3.6. Canada
        1. 4.3.6.1. Canada Market size and forecast, 2016-2026 (USD Million)
    4. 4.4. Europe
      1. 4.4.1. Europe Remote Support Software Market size and forecast, 2016-2026
      2. 4.4.2. Europe Remote Support Software Market, by Country, 2019 & 2026 (USD Million)
      3. 4.4.3. Europe Remote Support Software Market, by Type, 2016-2026
        1. 4.4.3.1. Europe Remote Support Software Market, by Type, 2016-2026 (USD Million)
      4. 4.4.4. Europe Remote Support Software Market, by Application, 2016-2026
        1. 4.4.4.1. Europe Remote Support Software Market, by Application, 2016-2026 (USD Million)
      5. 4.4.5. Germany
        1. 4.4.5.1. Germany Market size and forecast, 2016-2026 (USD Million)
      6. 4.4.6. France
        1. 4.4.6.1. France Market size and forecast, 2016-2026 (USD Million)
      7. 4.4.7. U.K.
        1. 4.4.7.1. U.K. Market size and forecast, 2016-2026 (USD Million)
      8. 4.4.8. Italy
        1. 4.4.8.1. Italy Market size and forecast, 2016-2026 (USD Million)
      9. 4.4.9. Spain
        1. 4.4.9.1. Spain Market size and forecast, 2016-2026 (USD Million)
      10. 4.4.10. Rest of Europe
        1. 4.4.10.1. Rest of Europe Market size and forecast, 2016-2026 (USD Million)
    5. 4.5. Asia Pacific
      1. 4.5.1. Asia Pacific Remote Support Software Market size and forecast, 2016-2026
      2. 4.5.2. Asia Pacific Remote Support Software Market, by Country, 2019 & 2026 (USD Million)
      3. 4.5.3. Asia Pacific Remote Support Software Market, by Type, 2016-2026
        1. 4.5.3.1. Asia Pacific Remote Support Software Market, by Type, 2016-2026 (USD Million)
      4. 4.5.4. Asia Pacific Remote Support Software Market, by Application, 2016-2026
        1. 4.5.4.1. Asia Pacific Remote Support Software Market, by Application, 2016-2026 (USD Million)
      5. 4.5.5. China
        1. 4.5.5.1. China Market size and forecast, 2016-2026 (USD Million)
      6. 4.5.6. Japan
        1. 4.5.6.1. Japan Market size and forecast, 2016-2026 (USD Million)
      7. 4.5.7. India
        1. 4.5.7.1. India Market size and forecast, 2016-2026 (USD Million)
      8. 4.5.8. South Korea
        1. 4.5.8.1. South Korea Market size and forecast, 2016-2026 (USD Million)
      9. 4.5.9. South-East Asia
        1. 4.5.9.1. South-East Asia Market size and forecast, 2016-2026 (USD Million)
      10. 4.5.10. Rest of Asia Pacific
        1. 4.5.10.1. Rest of Asia Pacific Market size and forecast, 2016-2026 (USD Million)
    6. 4.6. Latin America
      1. 4.6.1. Latin America Remote Support Software Market size and forecast, 2016-2026
      2. 4.6.2. Latin America Remote Support Software Market, by Country, 2019 & 2026 (USD Million)
      3. 4.6.3. Latin America Remote Support Software Market, by Type, 2016-2026
        1. 4.6.3.1. Latin America Remote Support Software Market, by Type, 2016-2026 (USD Million)
      4. 4.6.4. Latin America Remote Support Software Market, by Application, 2016-2026
        1. 4.6.4.1. Latin America Remote Support Software Market, by Application, 2016-2026 (USD Million)
      5. 4.6.5. Brazil
        1. 4.6.5.1. Brazil Market size and forecast, 2016-2026 (USD Million)
      6. 4.6.6. Mexico
        1. 4.6.6.1. Mexico Market size and forecast, 2016-2026 (USD Million)
      7. 4.6.7. Rest of Latin America
        1. 4.6.7.1. Rest of Latin America Market size and forecast, 2016-2026 (USD Million)
    7. 4.7. The Middle-East and Africa
      1. 4.7.1. The Middle-East and Africa Remote Support Software Market size and forecast, 2016-2026
      2. 4.7.2. The Middle-East and Africa Remote Support Software Market, by Country, 2019 & 2026 (USD Million)
      3. 4.7.3. The Middle-East and Africa Remote Support Software Market, by Type, 2016-2026
        1. 4.7.3.1. The Middle-East and Africa Remote Support Software Market, by Type, 2016-2026 (USD Million)
      4. 4.7.4. The Middle-East and Africa Remote Support Software Market, by Application, 2016-2026
        1. 4.7.4.1. The Middle-East and Africa Remote Support Software Market, by Application, 2016-2026 (USD Million)
      5. 4.7.5. GCC Countries
        1. 4.7.5.1. GCC Countries Market size and forecast, 2016-2026 (USD Million)
      6. 4.7.6. South Africa
        1. 4.7.6.1. South Africa Market size and forecast, 2016-2026 (USD Million)
      7. 4.7.7. Rest of Middle-East Africa
        1. 4.7.7.1. Rest of Middle-East Africa Market size and forecast, 2016-2026 (USD Million)
  5. CHAPTER 5. Remote Support Software market – Competitive Landscape
    1. 5.1. Competitor Market Share – Revenue
    2. 5.2. Market Concentration Rate Analysis, Top 3 and Top 5 Players
    3. 5.3. Strategic Development
      1. 5.3.1. Acquisitions and Mergers
      2. 5.3.2. New Products
      3. 5.3.3. Research & Development Activities
  6. CHAPTER 6. Company Profiles
    1. 6.1. TeamViewer
      1. 6.1.1. Company Overview
      2. 6.1.2. TeamViewer Revenue and Gross Margin
      3. 6.1.3. Product portfolio
      4. 6.1.4. Recent initiatives
    2. 6.2. Cisco WebEx
      1. 6.2.1. Company Overview
      2. 6.2.2. Cisco WebEx Revenue and Gross Margin
      3. 6.2.3. Product portfolio
      4. 6.2.4. Recent initiatives
    3. 6.3. F5 Networks Inc.
      1. 6.3.1. Company Overview
      2. 6.3.2. F5 Networks Inc. Revenue and Gross Margin
      3. 6.3.3. Product portfolio
      4. 6.3.4. Recent initiatives
    4. 6.4. Techinline
      1. 6.4.1. Company Overview
      2. 6.4.2. Techinline Revenue and Gross Margin
      3. 6.4.3. Product portfolio
      4. 6.4.4. Recent initiatives
    5. 6.5. BeyondTrust
      1. 6.5.1. Company Overview
      2. 6.5.2. BeyondTrust Revenue and Gross Margin
      3. 6.5.3. Product portfolio
      4. 6.5.4. Recent initiatives
    6. 6.6. Rsupport
      1. 6.6.1. Company Overview
      2. 6.6.2. Rsupport Revenue and Gross Margin
      3. 6.6.3. Product portfolio
      4. 6.6.4. Recent initiatives
    7. 6.7. SimpleHelp Ltd.
      1. 6.7.1. Company Overview
      2. 6.7.2. SimpleHelp Ltd. Revenue and Gross Margin
      3. 6.7.3. Product portfolio
      4. 6.7.4. Recent initiatives
    8. 6.8. Goverlan Inc.
      1. 6.8.1. Company Overview
      2. 6.8.2. Goverlan Inc. Revenue and Gross Margin
      3. 6.8.3. Product portfolio
      4. 6.8.4. Recent initiatives
    9. 6.9. Zoho Corporation
      1. 6.9.1. Company Overview
      2. 6.9.2. Zoho Corporation Revenue and Gross Margin
      3. 6.9.3. Product portfolio
      4. 6.9.4. Recent initiatives
    10. 6.10. Devolutions
      1. 6.10.1. Company Overview
      2. 6.10.2. Devolutions Revenue and Gross Margin
      3. 6.10.3. Product portfolio
      4. 6.10.4. Recent initiatives
    11. 6.11. ISL Online
      1. 6.11.1. Company Overview
      2. 6.11.2. ISL Online Revenue and Gross Margin
      3. 6.11.3. Product portfolio
      4. 6.11.4. Recent initiatives
    12. 6.12. LogMein
      1. 6.12.1. Company Overview
      2. 6.12.2. LogMein Revenue and Gross Margin
      3. 6.12.3. Product portfolio
      4. 6.12.4. Recent initiatives
    13. 6.13. NTRGLobal
      1. 6.13.1. Company Overview
      2. 6.13.2. NTRGLobal Revenue and Gross Margin
      3. 6.13.3. Product portfolio
      4. 6.13.4. Recent initiatives
    14. 6.14. iSupport Software
      1. 6.14.1. Company Overview
      2. 6.14.2. iSupport Software Revenue and Gross Margin
      3. 6.14.3. Product portfolio
      4. 6.14.4. Recent initiatives
    15. 6.15. Giva
      1. 6.15.1. Company Overview
      2. 6.15.2. Giva Revenue and Gross Margin
      3. 6.15.3. Product portfolio
      4. 6.15.4. Recent initiatives
  7. CHAPTER 7. Remote Support Software — Industry Analysis
    1. 7.1. Remote Support Software Market – Key Trends
      1. 7.1.1. Market Drivers
      2. 7.1.2. Market Restraints
      3. 7.1.3. Market Opportunities
    2. 7.2. Value Chain Analysis
    3. 7.3. Technology Roadmap and Timeline
    4. 7.4. Remote Support Software Market – Attractiveness Analysis
      1. 7.4.1. By Type
      2. 7.4.2. By Application
      3. 7.4.3. By Region
  8. CHAPTER 8. Marketing Strategy Analysis, Distributors
    1. 8.1. Marketing Channel
    2. 8.2. Direct Marketing
    3. 8.3. Indirect Marketing
    4. 8.4. Marketing Channel Development Trend
    5. 8.5. Economic/Political Environmental Change
  9. CHAPTER 9. Report Conclusion
  10. CHAPTER 10. Research Approach & Methodology
    1. 10.1. Report Description
    2. 10.2. Research Scope
    3. 10.3. Research Methodology
      1. 10.3.1. Secondary Research
      2. 10.3.2. Primary Research
      3. 10.3.3. Models
        1. 10.3.3.1. Company Share Analysis Model
        2. 10.3.3.2. Revenue Based Modeling
        3. 10.3.3.3. Research Limitations

        List of Figures

        FIG. 1    Global Remote Support Software Market, 2016-2026 (USD Million)
        FIG. 2    Global Remote Support Software Market Share, by Type, 2019 & 2026 (USD Million)
        FIG. 3    Global Mobile Terminal Remote Support Software Market, 2016-2026 (USD Million)
        FIG. 4    Global PC Terminal Remote Support Software Market, 2016-2026 (USD Million)
        FIG. 5    Global Remote Support Software Market Share, by Application, 2019 & 2026 (USD Million)
        FIG. 6    Global IT & Telecom Remote Support Software Market, 2016-2026 (USD Million)
        FIG. 7    Global Government Remote Support Software Market, 2016-2026 (USD Million)
        FIG. 8    Global BFSI Remote Support Software Market, 2016-2026 (USD Million)
        FIG. 9    Global Others Remote Support Software Market, 2016-2026 (USD Million)
        FIG. 10    Global Remote Support Software Market Share, by Region, 2019 & 2026
        FIG. 11    North America Remote Support Software Market, 2016-2026
        FIG. 12    U.S. Remote Support Software Market, 2016-2026
        FIG. 13    Canada Remote Support Software Market, 2016-2026
        FIG. 14    Europe Remote Support Software Market, 2016-2026
        FIG. 15    Germany Remote Support Software Market, 2016-2026
        FIG. 16    France Remote Support Software Market, 2016-2026
        FIG. 17    U.K. Remote Support Software Market, 2016-2026
        FIG. 18    Italy Remote Support Software Market, 2016-2026
        FIG. 19    Spain Remote Support Software Market, 2016-2026
        FIG. 20    Rest of Europe Remote Support Software Market, 2016-2026
        FIG. 21    Asia Pacific Remote Support Software Market, 2016-2026
        FIG. 22    China Remote Support Software Market, 2016-2026
        FIG. 23    Japan Remote Support Software Market, 2016-2026
        FIG. 24    India Remote Support Software Market, 2016-2026
        FIG. 25    South  Korea Remote Support Software Market, 2016-2026
        FIG. 26    South-East Asia Remote Support Software Market, 2016-2026
        FIG. 27    Rest of Asia Pacific Remote Support Software Market, 2016-2026
        FIG. 28    Latin America Remote Support Software Market, 2016-2026
        FIG. 29    Brazil Remote Support Software Market, 2016-2026
        FIG. 30    Mexico Remote Support Software Market, 2016-2026
        FIG. 31    Rest of Latin America Remote Support Software Market, 2016-2026
        FIG. 32    The Middle-East and Africa Remote Support Software Market, 2016-2026
        FIG. 33    GCC Countries Remote Support Software Market, 2016-2026
        FIG. 34    South Africa Remote Support Software Market, 2016-2026
        FIG. 35    Rest of Middle-East Africa Remote Support Software Market, 2016-2026
        FIG. 36    Competitor Market Share – Revenue
        FIG. 37    TeamViewer Revenue and Growth Rate
        FIG. 38    TeamViewer Market Share
        FIG. 39    Cisco WebEx Revenue and Growth Rate
        FIG. 40    Cisco WebEx Market Share
        FIG. 41    F5 Networks Inc. Revenue and Growth Rate
        FIG. 42    F5 Networks Inc. Market Share
        FIG. 43    Techinline Revenue and Growth Rate
        FIG. 44    Techinline Market Share
        FIG. 45    BeyondTrust Revenue and Growth Rate
        FIG. 46    BeyondTrust Market Share
        FIG. 47    Rsupport Revenue and Growth Rate
        FIG. 48    Rsupport Market Share
        FIG. 49    SimpleHelp Ltd. Revenue and Growth Rate
        FIG. 50    SimpleHelp Ltd. Market Share
        FIG. 51    Goverlan Inc. Revenue and Growth Rate
        FIG. 52    Goverlan Inc. Market Share
        FIG. 53    Zoho Corporation Revenue and Growth Rate
        FIG. 54    Zoho Corporation Market Share
        FIG. 55    Devolutions Revenue and Growth Rate
        FIG. 56    Devolutions Market Share
        FIG. 57    ISL Online Revenue and Growth Rate
        FIG. 58    ISL Online Market Share
        FIG. 59    LogMein Revenue and Growth Rate
        FIG. 60    LogMein Market Share
        FIG. 61    NTRGLobal Revenue and Growth Rate
        FIG. 62    NTRGLobal Market Share
        FIG. 63    iSupport Software Revenue and Growth Rate
        FIG. 64    iSupport Software Market Share
        FIG. 65    Giva Revenue and Growth Rate
        FIG. 66    Giva Market Share
        FIG. 67    Market Dynamics
        FIG. 68    Global Remote Support Software – Value Chain Analysis
        FIG. 69    Technology Roadmap and Timeline
        FIG. 70    Market Attractiveness Analysis – By Type
        FIG. 71    Market Attractiveness Analysis – By Application
        FIG. 72    Market Attractiveness Analysis – By Region
        FIG. 73    Market Channel
        FIG. 74    Marketing Channel Development Trend
        FIG. 75    Growth in World Gross Product, 2008-2019
         


        List of Tables

        TABLE 1    Global Remote Support Software Market, 2019 & 2026 (USD Million)
        TABLE 2    Global Remote Support Software market, by Type, 2016-2026 (USD Million)
        TABLE 3    Global Remote Support Software market, by Application, 2016-2026 (USD Million)
        TABLE 4    Global Remote Support Software market, by Region, 2016-2026 (USD Million)
        TABLE 5    North America Remote Support Software Market, by Type, 2016-2026 (USD Million)
        TABLE 6    North America Remote Support Software Market, by Application, 2016-2026 (USD Million)
        TABLE 7    Europe Remote Support Software Market, by Type, 2016-2026 (USD Million)
        TABLE 8    Europe Remote Support Software Market, by Application, 2016-2026 (USD Million)
        TABLE 9    Asia Pacific Remote Support Software Market, by Type, 2016-2026 (USD Million)
        TABLE 10    Asia Pacific Remote Support Software Market, by Application, 2016-2026 (USD Million)
        TABLE 11    Latin America Remote Support Software Market, by Type, 2016-2026 (USD Million)
        TABLE 12    Latin America Remote Support Software Market, by Application, 2016-2026 (USD Million)
        TABLE 13    The Middle-East and Africa Remote Support Software Market, by Type, 2016-2026 (USD Million)
        TABLE 14    The Middle-East and Africa Remote Support Software Market, by Application, 2016-2026 (USD Million)
        TABLE 15    Global Remote Support Software Market - Company Revenue Analysis 2016-2019 (USD Million)
        TABLE 16    Global Remote Support Software Market - Company Revenue Share Analysis 2016-2019(%)
        TABLE 17    Acquisitions and Mergers
        TABLE 18    New Product/Service Launch
        TABLE 19    Research & Development Activities
        TABLE 20    Market Drivers
        TABLE 21    Market Restraints
        TABLE 22    Market Opportunities
         

Key Insights from Primary Research

  • As per our primary respondents, the global remote support software marketis set to grow annually at a rate of around 17%
  • It was established through primary research that, the global remote support softwaremarket was valued at around USD 950Million in 2019
  • North America accounted for the largest revenue share in the global remote support software market in 2019. However, Asia Pacific is predicted to grow with the highest CAGR from 2020 to 2026.
  • According to the primary respondent, the mobile terminal remote support software segment accounted for over 22% revenue share in 2019 and is expected to be the fastest-growing segment in the forecast period.

Key Recommendations from Analysts

  • As per our analysts,the global remote support software marketis set to grow with a CAGR OF 15.94% form the years 2020 to 2026.
  • The mobile terminal segment of the global remote support software emerged as the fastest-growing segment in terms of revenue in the analysis period. The growth of this segment is primarily driven by the proliferation of mobile devices. This has expanded into all corners of the business world, and similarly, the working culture of the employee has changed intensely. Smartphones and tablets have become a genuine requirement for many employees, and this means that support for these devices is critical to ensure consistent productivity of the employees at all times.
  • BFSI is predicted to be the fastest-growing application segment of the remote support software market. Banks and financial institutions across the globe depend on remote support software to remove cost-prohibitive travel, save time and lower overhead expenses when supporting end-users and equipment. Remote support software a single user interface provides remote access to any computer, server, or ATM within or outside of the home network.
  • As per our analyst,education, healthcare, and retailare lucrative applications as they have wide use of remote support software. For instance, in the healthcare segment, the remote support software helps to maintain patient’s data privacy, monitoring specialized medical devices from an iPad. In retail, the remote support software provides retailers and retail VARs with a secured and combined solution for providing access to POS systems and all of the in-store technology they supportwhich include kiosks, digital signage, and mobile devices.

Market Share Analysis – By Application

Remote Support Software Market

Industry Major Market Players

  • F5 Networks Inc.
  • TeamViewer
  • Zoho Corporation 
  • Devolutions
  • ISL Online
  • Cisco WebEx
  • Techinline
  • Rsupport,  SimpleHelp Ltd.
  • Goverlan Inc.
  • LogMein
  • NTRGLobal
  • iSupport Software
  • Giva Inc.
  • BeyondTrust 

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