Enterprise Content Management (ECM) Market Size, Share Global Analysis Report, 2023 – 2030

Industry Insights

[222+ Pages Report] According to the report published by Facts & Factors, the global enterprise content management (ECM) market size was evaluated at $11.04 billion in 2022 and is slated to hit $30.07 billion by the end of 2030 with a CAGR of nearly 14.4% between 2023 and 2030.

The market report is an indispensable guide on growth factors, challenges, restraints, and opportunities in the global marketspace. The enterprise content management industry report covers the geographical market along with a comprehensive competitive landscape analysis. It also includes cash flow analysis, profit ratio analysis, market basket analysis, market attractiveness analysis, PESTEL analysis, SWOT analysis, Porter’s five force analysis, and value chain analysis. Additionally, the enterprise content management market report explores the investor and stakeholder space to help companies make data-driven decisions.

Market Overview

Enterprise content management is a set of defined methods, tools, and strategies allowing various businesses to proficiently obtain, organize, store, and provide critical information to their staff, consumers, and entrepreneurs. Moreover, enterprise content management which is also abbreviated as ECM has evolved into myriad content forms that have been launched to the working environment. Reportedly, ECM can handle both structured as well as unstructured content. Moreover, the ECM software tool streamlines lifecycle information with document management & enables process workflow automation.

Key Insights

• As per the analysis shared by our research analyst, the global enterprise content management (ECM) market is predicted to expand annually at the annual growth rate of around 14.4% over the forecast timespan (2023-2030)
• In terms of revenue, the global enterprise content management (ECM) market size was evaluated at nearly $11.04 billion in 2022 and is expected to reach $30.07 billion by 2030.
• The global enterprise content management market is anticipated to record massive growth over the forecast period owing to a rise in construction activities and growing renewable energy trends.
• Based on solutions, the web content management segment is predicted to contribute majorly towards the global market share over the forecast timeline.
• In terms of enterprises, the large enterprises segment is expected to account for a major share of the global market in 2023-2030.
• On the basis of deployment, the cloud segment is set to register the fastest CAGR over the period from 2023 to 2030.
• Based on the industry vertical, the healthcare & life sciences segment is predicted to record massive growth over the forecast period.
• Region-wise, the Asia-Pacific enterprise content management (ECM) market is set to register the highest CAGR during the assessment period.

Industry Growth Factors

• Growing penetration of ECM software in various sectors will steer the global market surge by 2030

Escalating demand for enterprise content management (ECM) software in contracts management, accounts payable automation process, HR automation procedures, and accounts receivable automation is likely to drive the growth of the global enterprise content management (ECM) market trends. Furthermore, breakthroughs in machine learning, artificial intelligence, and cloud computing tools will further pace the way for the growth of the global market. Growing bring-your-own-device (BYOD) trends witnessed in the millennial population are predicted to contribute sizably towards the expansion of the market across the globe.

Furthermore, firms are investing massively in ECM solutions for improving regulatory content management capabilities for fulfilling compliance needs. This, in turn, will boost the expansion of the market across the globe. The rise in the data and favorable government laws pertaining to the use of enterprise content management tools for effectively handling big data will prop up market expansion across the globe. Demand for work efficiency, security, storage, and compliance will further shape the growth of the global market.

Restraints

• The need for massive capital funding for ECM software installation can hinder the global industry expansion

Huge initial investments required for deploying ECM software are likely to put brakes on the growth of the enterprise content management (ECM) industry across the globe. Reportedly, big firms generate a high volume of unstructured data and processing of unstructured data needs high costs. This will restrict the acceptance of ECM tools across giant enterprises.  

Opportunities

• The focus of small & big firms on data protection & data loss reduction to open new growth opportunities for the market across the globe

The highlight of most of the firms on data protection and minimization of data loss is likely to provide new facets of growth for the global enterprise content management (ECM) market. An increase in e-commerce and online retailing activities will further create new growth opportunities for the global market.                       

Challenges

• Scaling prices of ECM tools can prove to be a big challenge in the growth path of the global industry

Rising costs of ECM software can cause a big challenge to the growth of the enterprise content management (ECM) industry globally.    

Segmentation Analysis

The global enterprise content management (ECM) market is sectored into solutions, deployment, enterprise size, industry vertical, and region.

In terms of solutions, the global enterprise content management market is sectored into document management, eDiscovery, web content management, and digital asset management segments. Furthermore, the web content management segment, which accrued more than 70% of the global market share in 2022, is anticipated to retain its segment domination in the assessment timeline.

The segmental surge in the coming eight years can be due to the ability of web content management in storing invoices, research reports, and resumes in digital form. Moreover, web content management solutions have assisted in boosting the efficiency of various business processes across the globe.  

Based on deployment, the enterprise content management industry across the globe is divided into cloud and on-premise segments. Moreover, the cloud segment, which garnered nearly one-fourth of the global industry share in 2022, is forecast to record the fastest CAGR even in the upcoming years.

The growth of the segment during the forecasting period can be subject to reduced costs and easy access to documents from remote locations. A surge in BYOD policies and a rise in remote working is predicted to enhance cloud deployment, thereby contributing notably towards the global industry size.                  

On the basis of enterprise size, the global enterprise content management market is segregated into small & medium-sized enterprises and large enterprises segments. Moreover, the large enterprise segment, which gathered the largest share of the global market in 2022, is predicted to register the highest growth over the forecast timeline.

The growth of the segment over the assessment timeline can be subject to a surge in investments in digital marketing by large enterprises. This, in turn, will generate demand for digital asset management and web content solutions. Moreover, the rise in big data in large enterprises has translated into massive demand for ECM solutions.

Based on the industry vertical, the enterprise content management industry globally is bifurcated into BFSI, government, IT & telecom, consumer goods & retail, healthcare & life sciences, and transportation & logistics segments. Furthermore, the healthcare & life sciences segment, which accumulated the largest share of the global market in 2022, is slated to register a major growth in the forecast timeframe.

The growth of the segment over the assessment timeline can be due to an increase in the use of advanced technology in the healthcare & life sciences segment. Moreover, the massive use of enterprise content management software in telemedicine, mHealth, medical robotics, and telehealth services will propel the segmental surge.  

Recent Breakthroughs:

• In the first half of 2021, Hyland Software Inc., a key player in the enterprise content management industry, introduced new products such as the content composer foundation, content foundation enhancement pack, and Brainware foundation. The strategic move is likely to embellish the demand for ECM software across a slew of industries globally. 
•  In the first quarter of 2023, Newgen Software, a key provider of low code-driven online transformation tools, announced the launch of Newgen OmniDocs Connector, an enterprise content management (ECM) solution, on its cloud market space. The initiative will enlarge the scope of demand for ECM solutions in the software industry. 
• In the second half of 2019, Datamatics Global Services Limited, an Indian firm providing IT, data management, consulting, and business process management solutions, acquired CIGNEX Global Holding Corporation, a major SAP connect service provider. The move is predicted to increase the presence of the firm in the U.S., India, and Singapore.

Report Scope

Regional Insights 

• North American Enterprise Content Management (ECM) market to accrue huge revenue gains over the forecast period

North America, which garnered more than three-fifths of the global enterprise content management (ECM) market revenue in 2022, is anticipated to accrue massive revenue during the forecast timeline. The regional market expansion over 2023-2030 can be subject to a surge in investment in ECM software by BFSI and government sectors in the countries such as Canada and the U.S.

Furthermore, growing penetration of ECM software in various end-use sectors with favorable initiatives will proliferate the regional market size. The presence of giant players in the sub-continent will further drive regional market trends.

Furthermore, the Asia-Pacific enterprise content management (ECM) industry is predicted to register the highest CAGR over the anticipated timeline. The factors that are likely to measure the expansion of the regional market are the large-scale use of enterprise content management (ECM) tools in small & medium-sized firms in the countries such as India, Indonesia, Japan, Taiwan, Malaysia, and Singapore.

Competitive Space

• Xerox Corporation 
• Epicor Software Corporation 
• Laserfiche 
• OpenText Corporation 
• Adobe Inc. 
• M-files Corporation 
• Datamatics Global Services Limited 
• Kyocera Corporation 
• Ascend Software 
• Docuware Corporation

The global enterprise content management (ECM) market is segmented as follows:

By Solutions Segment Analysis

• Document Management
• eDiscovery
• Web Content Management
• Digital Asset Management

By Deployment Segment Analysis

• Cloud
•  On-Premise

By Enterprise Size Segment Analysis

• SMEs
•  Large Enterprises

By Industry Vertical Segment Analysis

• BFSI
• IT & Telecom
• Healthcare & Life Sciences
• Consumer Goods & Retail
• Government
• Transportation & Logistics

By Regional Segment Analysis

• North America
  • The U.S.
  • Canada
  • Mexico
• Europe
  • France
  • The UK
  • Spain
  • Germany
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • India
  • Australia
  • Southeast Asia
  • Rest of Asia Pacific
• The Middle East & Africa
  • Saudi Arabia
  • UAE
  • Egypt
  • Kuwait
  • South Africa
  • Rest of the Middle East & Africa
• Latin America
  • Brazil
  • Argentina
  • Rest of Latin America